With Pre-Loved we would like to underline the topic of sustainability. Customers can pass on their worn and well-preserved, sustainable organic children’s fashion from frankie & lou organic wear via our homepage.

You can find out how this works in the FAQs on this page.

HOW DOES PRE-LOVED WORK

You write us a mail to preloved@frankieandlou.de with photos and a short description of the beautiful items. It does not matter from which collection it comes. It is important that you describe the exact condition. You can also tell us a price you would like to have for your pieces.

We will evaluate the requests and give you the GO to send us the pieces or bring them by. You would have to pay the shipping costs yourself.

Afterwards we take photos and put the items online under the shop category “Pre-Loved” for a period of time agreed with you.

The items that do not sell after the agreed period of time will be returned to you or we will donate them to a charity organisation – of course after prior consultation with you. In case of a return we would have to ask you to pay the shipping costs.

HOW MUCH DO I GET FROM SELLING MY PARTS?

When we receive your items, we evaluate the price. This consists of the condition and your price proposal.

First and foremost we want to emphasize the topic of sustainability with Pre-Loved, we are not interested in generating sales with it. Therefore you receive the net sales value minus a 12% expense allowance.

The expense allowance is for payment fees that we have to pay with every payment and for the handling for preparing and putting the articles online.

As we have to pay the VAT, we have to apply the difference taxation for the Pre-Loved articles.

Here is a transparent and exemplary list

You send us two pieces in a well preserved worn condition.
You suggest a selling price of 15€ and 10€.
We receive the goods, evaluate them and also come to a selling price of 15€ and 10€.
We photograph the items and put them online.
Both items are sold.
From the 35€ we deduct 12%.
New value is 30,80€.
The difference of 4,20€ we have to tax with 19% (difference taxation) = 0,80€, which goes to the tax office.
New value is 30€ (30,80€ minus 19% tax)
That means you get 30€ sales revenue.
We keep 4,20€ as expense allowance and payment fee.
The tax office receives 0,80€ tax.

IN WHAT CONDITION MUST THE CLOTHES BE?

We only accept clothes in the following condition:

WELL PRESERVED: Clothing has been worn and washed several times, no stains and no holes.
LIKE NEW: clothes look like new, hardly worn and washed, no stains and no holes.
NEW: Clothing has never been worn or washed and may still have the hangtag

DO YOU ALSO ACCEPT CLOTHES FROM OTHER LABELS?

As we are just starting with Pre-Loved, we only accept our own brand frankie & lou for now.
But we want to expand the concept and are looking at what other brands we can work with.

You are welcome to make suggestions.

HOW DO I GET PAID AFTER A SUCCESSFUL SALE?

You send us a private invoice in the amount of your sales revenue and we transfer the money to your bank account or via Paypal.

You can also exchange your proceeds for a voucher from frankie & lou.

We are looking forward to the project Pre-Loved and thank you very much for your participation!